Resources
General FAQs
How can I make a purchase?
STONELUX™ predominantly operates within a Business-to-Business (B2B) sales framework, catering to specific geographic regions through local distributors or chosen business partners. While our primary focus is on serving businesses, residential customers are welcome to inquire about our products and services. Requests for quotes from residential customers will be evaluated based on their location.
To access pricing and begin the ordering process, you must hold an approved business account. Reach out to us for more information on how to get started.
How I can see the pricing and order products?
To access pricing and begin the ordering process, you must hold an approved business account. To review the application you can visit Sign Up page.
What is the lead time for product pickup and delivery?
Customers have ability to view real-time inventory levels on our website. Items that are in stock can be ready for pickup either the same day or the next day, depending on the order’s complexity. For information on delivery schedules and lead times, please contact us.
Do you offer samples of your products?
Certainly. We provide complimentary samples for all our products. To request samples please use our Sample Request Form.
How can I track my order once it's been placed?
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