Privacy Policy

Last Updated: March 28th, 2024

1. Introduction

Welcome to www.stonelux.com, operated by Stone Solutions and Design LLC, doing business as STONELUX™ (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy outlines the types of information we collect from users of our website and how we use, disclose, and protect that information, in compliance with U.S. federal laws and the Virginia Consumer Data Protection Act (VCDPA).

By using our website and Services, you consent to the practices described in this Privacy Policy. Please take a moment to review the following information carefully.

2. Collection of Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). This may include, but is not limited to:

  • Name, email address, phone number, and postal address
  • Internet Protocol (IP) address, browser type, and operating system
  • Information related to transactions and interactions with our website

3. Use of Personal Information

Your Personal Information is used to:

  • Provide and improve our products and services
  • Communicate with you about orders, products, services, and promotional offers
  • Improve website content and functionality
  • Comply with legal obligations and enforce our agreements

4. Sharing Personal Information

We do not sell Personal Information. We may share your Personal Information with third parties in the following circumstances:

  • With service providers who support our business operations (under strict confidentiality agreements)
  • To comply with legal obligations or protect our rights
  • In the context of a merger, acquisition, or asset sale

5. Consumer Rights under the VCDPA

Virginia residents have the following rights regarding their Personal Information:

  • The right to access their Personal Information
  • The right to correct inaccuracies in their Personal Information
  • The right to delete Personal Information provided by or obtained about them
  • The right to opt out of the processing of Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects
  • The right to obtain a copy of Personal Information in a portable and, to the extent technically feasible, readily usable format

To exercise these rights, please contact us at the information provided below.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your information.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or relevant laws. We will notify you about significant changes by posting the new policy on our website and updating the effective date at the top of this policy.

8. Contact Us

  • For questions or comments about this policy, or to exercise your rights under the VCDPA, please contact us at:
  • Thank you for choosing [Your Company Name] for your natural stone tile needs. We are committed to protecting your privacy and providing you with exceptional service.
  • Stone Solutions and Design LLC d.b.a STONELUX™
  • 14112 Newbrook Dr. Chantilly, VA 20151
  • [email protected] | +1 571 353 3311
COOKIES POLICY
Last Updated: March 28th, 2024

1. What Are Cookies

As is common practice with almost all professional websites, the STONELUX™ website uses cookies, which are tiny files that are downloaded to your computer to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, but this may downgrade or ‘break’ certain elements of the site’s functionality.

2. How We Use Cookies

We use cookies for several reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

4. The Cookies We Set

  • Account related cookies: If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, but in some cases, they may remain afterward to remember your site preferences when logged out.
  • Login related cookies: We use cookies when you are logged in, so we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
  • Orders processing related cookies: This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
  • Surveys related cookies: From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies: When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
  • Site preferences cookies: In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

5. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, for helping us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit, so we can continue to produce engaging content.
  • Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or pages you visit, which helps us to understand how we can improve the site for you.
  • From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst ensuring we understand which optimizations our users appreciate the most.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including; {List Social Networks}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.